Viewing form-to-mail data

When a visitor to your website submits a form using Klixo's Form-to-mail service, a notification email is automatically sent to the website owner or another Klixo user. The data in that form is also automatically saved in the Klixo system for 31 days for you to view at any time.

To view a list of forms that have been submitted to your website, log in to the Klixo Website Manager and look for the "Forms" button on the Toolbar.

Every form that has been submitted in the past 31 days is listed.

NOTE: Form data is only kept in the Klixo system for 31 days so you must retrieve the data and store it in your own system before 31 days or it will be wiped.

Viewing Forms

To view a form, login to the Klixo Website Manager, and go to the "forms" section, click on the "View" link that corresponds to the form you wish to view. The form will open in a new window.

Download a form as a Comma Delimited File (CSV)

Click the "CSV" link to download and save a CSV file of the data that has been collected. You can open or import this file using Microsoft Excel and other CSV aware programs.

Resending an Email Notification

Email can be very unreliable as emails get caught in SPAM traps and mailboxes get too full. You can re-send any notification by clicking on the "Send" link.

Deleting a Form

It is always a good idea to delete a form when you have finished with it, especially if it contains sensitive personal data. To delete a form, click the "Delete" link. You will be asked to confirm before the form is deleted.

Did you know?

  • Email notifications can be sent to any Klixo user that is an editor of your website
  • Deleted data can sometimes be retrieved if you contact Klixo support immediately
  • We can customise any aspect of the Form repsonse, email notification or CSV output

 

Support Category: 

Help IconNeed help? Have questions?

We're always happy to help, so please feel free to contact Klixo Support on 07 3072660 or email us.