Microsoft have released the latest version of Internet Explorer, version 7 (IE7). Klixo has thoroughly tested the website manager with IE7, but some settings may require re-configuration; after installing IE7 you may find that some Klixo functions produce an error message. This article highlights these issues and offers remedies.

Klixo no longer a trusted site

Symptom:
The green tick "Trusted Sites" icon is no longer visible when using the Klixo website manager

Cause:
IE7 is stricter about the trusted website URLs it allows in the trusted sites site-list and in some cases, may not accept URLs that include wildcards (*), e.g. "*.klixo.net.nz"

Solution:
Follow the steps in Klixo KB article "Adding Klixo to your Trusted Sites" which have been revised to resolve this issue.

"Object Required" error when using Advanced Story Editor

Symptoms:
After selecting a template from the Advanced Story Editor toolbar, an error message appears: "Object Required".

Cause:
When IE7 installs it tightens up security settings in the Trusted Zone

Resolution:
Follow these steps carefully to resolve this issue:

1. Open the Klixo Website Manager in IE7: http://klixo.net.nz/klixo/
2. Ensure that the Status Bar is visible:
   1. Click on the View Menu on the IE7 Toolbar at the top of the IE7 Window
   2. Ensure that "Status Bar" is ticked
3. Look for the "Trusted Sites" green tick icon on the status bar at the bottom of the IE7 browser window
   1. If you can't see the icon, or the "Internet" world icon is displayed, follow the instructions in the Klixo KB article "Adding Klixo to your Trusted Sites"
4. Double-click on the "Trusted Sites" icon
5. Click the "Custom Level..." button
6. Scroll down the list to "Miscellaneous" and change the setting "Access Data Sources across Domains" to Enable
7. Click OK, then OK again to return to the Klixo Website Manager
8. Continue to use the Advanced Story Editor as usual

"Active-X Control" issues

You may receive a message in the info bar stating that an "Active-X' control cannot be installed or run. This is due stricter security settings that are set when IE7 is installed or upgraded. To resolve this issue, follow these steps:

1. Double click on the "Trusted Sites" (green tick) icon in the status bar
2. Click the "Custom level..." button
3. Ensure that "Download unsigned ActiveX controls" is set to "Prompt"
4. Ensure that "Initialize and script ActiveX controls not marked as safe for scripting" is set to "Enable"
5. Click OK, then OK again to return to the Browser
6. Hold down the [CTRL] key and press the [F5] key to force a refresh of the upload manager web page

If you continue to experience issues with IE7 please contact us.